Every customer conversation tells a story
Traditional QA only captures 2% of interactions. What story is the other 98% trying to tell you?
QA is your intelligent QA companion. Our enterprise-grade AI software analyzes your customer interactions—transforming scattered conversations into actionable insights you can’t afford to miss.
Lower QA Cost
Fewer Compliance Issues
Higher CSAT
Explore Comprehensive Insights into Our Product Features
AI-driven scoring for consistency and accuracy in call evaluations
Tailor scoring frameworks to align with organizational priorities and goals
Ensure regulatory adherence by flagging non-compliant interactions
Generate detailed, searchable call transcripts for analysis and review
Generate personalized reports with detailed insights and actionable feedback
Explore Comprehensive Insights into Our Product Features
AI-driven scoring for consistency and accuracy in call evaluations
Tailor scoring frameworks to align with organizational priorities and goals
Ensure regulatory adherence by flagging non-compliant interactions
Generate detailed, searchable call transcripts for analysis and review
Generate personalized reports with detailed insights and actionable feedback
(In Development)
Discover Exciting Updates on Our Upcoming Product Features
Transform Your Customer Understanding and Operations
Stop sampling. Start seeing everything
AI-powered monitoring of all customer interactions with enterprise-grade security and immediate processing.
Monitor regulatory compliance (HIPAA, PCI, GDPR), track agent performance, analyze customer emotions across all channels, spot emerging trends early, identify underlying issues, and compare results against industry standards.
Access real-time dashboards, automated analytics, intelligent alerts, AI-driven coaching recommendations, compliance documentation, and continuous improvement tracking—all in one unified platform.
Dive into comprehensive reports and analyses with our collection of whitepapers.
To use the dashboard software, start by logging in with your credentials. Once you’re in, explore the various widgets to customize your view. You can drag and drop elements to arrange them as you like.
Ready to boost your team’s performance and elevate customer satisfaction? Fill out the form below to discover how Aurdix QA evaluates every call in your call center, enhancing your service from start to finish.
